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We had our bathroom, WC and Laundry renovated beautifully by WA Assett. Our initial consultant Frances was fabulous, a great sales person, very professional, knowledgeable, efficient and friendly. She checked every detail, returned our calls immediately, researched information very effectively when needed about products not normally stocked by the company and was interested and enthusiastic about our renovation project. Our Product Consultant Rhonda spent many hours with us making sure that we had covered as much as possible in the planning and product choice areas. By the time we signed the contract, we felt confident in our knowledge about the design, costing, planning and scheduling thanks to Rhonda’s expertise and patience. We were also given the tradies’ names in advance which was a nice touch. The work itself went very smoothly for the most part. The tradies were very personable, happy to answer our questions and seemed to enjoy working for WA Assett. We had a miscommunication about our floor tiling in the bathroom, which was handled and solved very professionally and amicably after discussions with Sean and Abdul. Kim kept the process on site moving swiftly and Jodie’s accounts were transparent and easily comprehended. The cleanup was addressed twice and was pretty good, although it took us quite a bit of effort to remove the ingrained white dust from our plants, security door and front door. Sean was an excellent Site Manager, clearly respected by his tradies and keen to ensure that our expectations were met in an efficient and friendly manner. He was observant and interested in attending to detail to ensure that the job was not just completed but done well. Overall we were delighted with the wonderful changes to our bathroom, WC and Laundry and would happily recommend WA Assett to others.Jennifer M